Priory Surgery has taken the difficult decision to triage by telephone all routine appointments to see a nurse or doctor, to decide the most appropriate course of action.
Safety of our patients and staff is of paramount importance.
Where possible please telephone the surgery for routine/on-going problems between the hours of
8.00am - 12.00pm
In the event of a medically urgent problem between the hours of 8.00am and 6.30pm, please call the surgery to be booked into an urgent telephone slot
IF YOU DEVELOP SYMPTOMS, SUCH AS NEW CONTINUOUS COUGH, FEVER OR LOSS OF SMELL OR TASTE, YOU MUST SELF-ISOLATE FOR AT LEAST 10 DAYS.
PLEASE DO NOT ATTEND THE SURGERY.
IF YOUR SYMPTOMS WORSEN, PLEASE CALL 111 FOR FURTHER ADVICE.
Thank you for your co-operation
Latest Information - click below to read our bulletin:
Referrals During the Covid-19 Pandemic
There have been reports in the media stating that NHS routine referrals are back up and running.
At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.
We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.
May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.
The above does not apply to suspected cancer or urgent referrals.
Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic
For further information please see our latest news pages.
Key Information – COVID 19 and Domestic Abuse
The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.
There is now a freephone, 24 hour National Domestic Abuse Helpline number
– 0808 2000 247 – run by @RefugeCharity. You can access further support and information at: https://www.bava.org.uk/key-information-covid-19-and-domestic-abuse/ or via the charity Nextlink at: https://nextlinkhousing.co.uk/