Noticeboard

Important information

Coronavirus (COVID-19)

 Priory Surgery has taken the difficult decision to triage by telephone all routine appointments to see a nurse or doctor, to decide the most appropriate course of action.

Safety of our patients and staff is of paramount importance.

 

 Where possible please telephone the surgery for routine/on-going problems between the hours of

8.00am - 12.00pm

 In the event of a medically urgent problem between the hours of 8.00am and 6.30pm, please call the surgery to be booked into an urgent telephone slot

 

 IF YOU DEVELOP SYMPTOMS, SUCH AS NEW CONTINUOUS COUGH, FEVER OR LOSS OF SMELL OR TASTE, YOU MUST SELF-ISOLATE FOR AT LEAST 10 DAYS.

PLEASE DO NOT ATTEND THE SURGERY.

IF YOUR SYMPTOMS WORSEN, PLEASE CALL 111 FOR FURTHER ADVICE.

Thank you for your co-operation

Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at: https://www.bava.org.uk/key-information-covid-19-and-domestic-abuse/  or via the charity Nextlink at: https://nextlinkhousing.co.uk/

 

greepills Repeat prescriptions:

There are several ways medications can be ordered - 

- You can email your prescription request to our Prescriptions Team at bnssg.priory.scripts@nhs.net - Please include the patient's name, date of birth, first line of address, medications required and the pharmacy you would like us to send the prescription to electronically.

- You can order medication through your nominated Pharmacy - please discuss this with your Pharmacy.

-  If you are signed up for online services you can still order your repeat medications through the App.

- You can also re-order your prescription using the re-order slip on the right-hand side of your prescription or simply write your request on a piece of paper and drop it into the surgery ensuring you include the patient's name, date of birth, first line of address, medications required and the pharmacy you would like us to send the prescription to electronically.

 

Please note we can only take requests over the telephone if you have no access to any of the above.

 Please allow 72hrs for us to process your prescription.​

 

 
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