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Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at: https://www.bava.org.uk/key-information-covid-19-and-domestic-abuse/  or via the charity Nextlink at: https://nextlinkhousing.co.uk/

 

Home Visitshomevisits

Home visits are only available for patients who are housebound because of illness or disability.  Visits may be carried out by a Doctor or a Nurse Practitioner.

If possible please try to telephone reception before 10.30am if you require a home visit.

A doctor or nurse may phone you back as it may be possible to deal with your problem over the telephone with advice, or it may be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Please be aware that several patients can be seen in the practice in the time that it takes to make one home visit.  Remember that we can always give you a more complete check-up if you come to the surgery.

Have a look at our Patient Information Leaflet about Home Visits:

 Patient Information Leaflet - Home Visits

 

 
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