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FLU VACCINATIONS - AVAILABLE TO BOOK NOW

Dear Patients 

2020/21 Flu Campaign

 

We are soon opening our appointments for this year’s flu campaign. Please read the information below to see if you are eligible for a flu vaccination and if so when we will be running a clinic suitable for you.

 

Patients categorised as “Shielded/High Risk” by NHS England or your GP and your household members. 

We will be running a clinic on Saturday 26th September between 8:30 am-11.30 am. To book please call 01179 493988 option 1 after 11am Monday-Friday from Tuesday 1st September.

 

Patients aged 65 years and over and Patients aged 64 years and under in a clinical at risk group ie registered with a chronic disease or long term illness 

We will be running clinics on Saturday 26th September from 12.00 pm to 2.30 pm and  Saturday 17th & Saturday 7th November between 8:30am-2.30pm. To book call 01179 493988 option 1 after 11am Monday-Friday from Monday 14th September.

 

Pregnant women 

Can book in to any clinic

 

Children aged 2-3 years 

We will be running a clinic on Friday 11th September between 12 am and 2.30 pm. Appointments will be available from Monday 7th September.

 

All school Year 7 in secondary school and all primary school aged children  

Will be vaccinated in school. I’m afraid that if your child misses the vaccination at school we will not be able to give it to them unless they are in the at risk group.

  

Housebound patients 

We will be in touch with everyone registered with us that are housebound by the end of September

 

Patients aged between 50-64 years who do not meet the criteria for the above groups 

Vaccine will not be available until November/December. We will contact you will clinic dates once we receive further information from NHS England.

 

Due to the Corona Virus pandemic our flu campaign will be more challenging than previous years. We will communicate to you via our website, newsletter, email and text messaging. However, to ensure we reach as many of our patients as possible, especially our vulnerable patients, please share this communication with family and friends.

 

PLEASE BE AWARE THAT WE WILL NOT BE ABLE TO TAKE CALLS TO BOOK FLU APPOINTMENTS UNTIL AFTER 11am MONDAY – FRIDAY 

Can we also ask for your patience when calling the surgery please, as we already receive approximately 2300 calls a week and flu campaign is going to increase that number considerably.

 

   When attending the surgery for your flu vaccination: 

  • Please wear a face covering
  • Please arrive on time for your appointment, do not arrive early as we will only be able to have a small amount of patients in the surgery and you will be asked to wait outside till your appointment slot
  • Please use the toilet before coming to the surgery
  • If you have any symptoms of COVID-19 please do not come to the surgery – please call Monday – Friday after 11am

Thank you for your support and understanding

  

Cara Fynn

Practice Manager

Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at: https://www.bava.org.uk/key-information-covid-19-and-domestic-abuse/  or via the charity Nextlink at: https://nextlinkhousing.co.uk/

 

Routine (non-urgent) Appointments: 

Routine appointments can be made online or by telephoning the surgery or by calling at the reception desk.  The doctor you usually see may not be on duty every day.  If your usual doctor is not available you can be seen by another doctor.

Medically Urgent Appointments:

If your problem is medically urgent and you feel you need to be seen urgently, please tell the receptionist so that you can be offered an appropriate appointment.  This may be with a doctor or one of our Advanced Nurse Practitioners.

Telephone Advice

If you need advice rather than an appointment, you may ask for a telephone consultation with a doctor.  The doctor will phone you back at the end of surgery.

Online Appointment Booking:

Routine appointments can be booked online via the NHS App (you can sign up for this without having to come into the surgery), Patient Access, My GP, Evergreen and others which are available.  Make sure you are signed up for this, as you will also be able to order repeat prescriptions using the same system.  Ask at Reception for more details (photo ID is needed in order to register for this service)

For your information:

We are hoping to be able to introduce a telephone appointment system in the future.  We will keep you informed about this via this website and our regular newsletters. 

Appointment Reminders:

Please let us have your mobile number for our records if you wish to be able to receive SMS messages and appointment reminders (follow the link on the right to sign up or fill in a form at the surgery).

Disabled Access

The building has easy access for people with physical disabilities, including wheelchair users. A platform lift provides access to the first floor consulting rooms and waiting area.  There is a hearing loop at the reception desk. Should you require assistance please ask the Receptionist.

The surgery has limited parking for patients, 1 disabled and 6 patient bays. If the car park is full please seek alternative parking at Broadwalk shopping centre or local residential streets.

 
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