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Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at:  or via the charity Nextlink at:


Volunteer Services

Our Priory Surgery Volunteer Group (PSVG) (in association with RSVP West)

has now been active for several years. We have six or seven volunteers who are currently helping around 20 individual patients with either transport to surgery/hospital appointments or with befriending visits. There are more patients asking for help from the group but we are short of volunteers, particularly drivers.


Can you help?


We’d like to help more patients but we need more volunteers if we are to increase availability. If you could spare some time to help others, please consider becoming a volunteer. Talk to Kay on reception if you would like more information.



Can we help you?


If you would benefit from our volunteers’ help with transport or befriending, or would like to find out more, please ask.

Visit the RSVP Website (click here

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