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Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at:  or via the charity Nextlink at:


Useful Contact Numbers

NHS Services

Barrow Hospital (mental health) 923 0000
Bristol Children's Hospital 923 0000
Bristol Dental Hospital 923 0050
Bristol Eye Hospital 923 0060
Bristol General Hospital 923 0000
Bristol Royal Infirmary Hospital 923 0000
Frenchay Hospital 970 1212  
Southmead Hospital 950 5050
St Michaels Hospital (Maternity & ENT) 923 0000
Dialysis Unit (Health Park) 963 9879
Dentist (Health Park) 944 9769

Local Groups

KWADS 953 3870
Knowle West Development Trust 953 2957 
Knowle West Health Association 963 9569
Filwood Hope (counselling services) 963 4566
Filwood Community Centre 953 5626
Sure Start 903 9781
S. Bristol Community Construction Charity 903 9775


Other Services

Alcoholics Anonymous 926 5520
Bristol Drugs Project 929 8047
Citizens Advice Bureau 921 1664
CRUSE (Bereavement) 926 4045
Police: ask for Broadbury Road 927 7777
Pregnancy Advisory Service 927 6362
Relate (relationship help) 942 8444
Samaritans Local Rate 0845 790 9090
Lloyds Chemist Wells Rd 971 7445
Superdrug Wells Rd 971 4947
Silvermans Wells Rd 977 6743
Tesco Pharmacy 0845 677 9079
Social Services –

  -- Broad Walk

903 1414

  -- Adult Redhouse School

903 1900

  -- Hartcliffe Children

964 2593

  -- Disabled Children

903 8350
Dial–a–Ride, Bristol 961 6216
Bristol City Council 922 2000
Disabled Living Centre 965 3651
Age Concern, Bristol 922 5353
Crossroads (South – Caring for Carers) 914 6533
MIND, helpline Free call: 080 808 0330
Domestic Violence 945 5407
West of England Centre for Inclusive Living 903 8900
(Disability service)
Knowle Clinic 919 0200

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website