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Latest Information - click below to read our bulletin:

Referrals During the Covid-19 Pandemic

There have been reports in the media stating that NHS routine referrals are back up and running.

At a local level, these are being restarted at different times and it is still the case that some routine referral pathways remain closed.

We are monitoring the situation regularly. If a GP provides you with a routine NHS referral, our referrals team will only send this when it is possible and will contact you once this has been processed – this may be via text message.

May we therefore politely ask that you do not call the surgery to chase your referral. The situation is changing on an almost daily basis so please continue to bear with us through all this.

The above does not apply to suspected cancer or urgent referrals.

Understanding What’s Going On at Priory Surgery during the Covid-19 Pandemic

For further information please see our latest news pages.

Key Information – COVID 19 and Domestic Abuse

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse. Even during lockdown, if you are in danger in your home, please leave and seek help. Call 999 in an emergency.

There is now a freephone, 24 hour National Domestic Abuse Helpline number

 – 0808 2000 247 – run by @RefugeCharity. You can access further support and  information at: https://www.bava.org.uk/key-information-covid-19-and-domestic-abuse/  or via the charity Nextlink at: https://nextlinkhousing.co.uk/

 

Named & Accountable GP

As part of our NHS Contract we have to provide each patient with a "Named and Accountable GP".  In fact we have been doing this for a long time, with each patient having a "usual GP" noted on our clinical system.  Each patient must be notified of their Named GP.

Having a Named GP does not mean that you can only see that doctor when you come to the surgery.  You can continue to see any of the doctors, as you do already.

In most cases your Named GP will be the doctor you most often see at the surgery and the one who knows you best.  This doctor will also be the one who receives any hospital correspondence about your care and who handles your repeat prescription requests.  We operate a "buddy" system to cover this work when your doctor is absent.

New patients are informed of their Named GP at the point of registration.  We also provide this information on the right hand side of all prescriptions.



 
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